Health Check Events FAQs
Some events at CHI Health Center Omaha may require a “Health Check”, meaning that either a proof of full COVID-19 vaccination or negative test results must be presented before building entry. Please note that these stipulations are only applicable for events displaying the “Health Check” notification on Ticketmaster. Notice will either have been given at the time of purchase, or via email if a “Health Check” has been instituted after an event as gone on sale. Please see the below Frequently Asked Questions regarding the “Health Check” process.
How do I know whether a Health Check is required for my event?
Notice will either have been given at the time of purchase via pop-up, or an email will be sent retroactively if a Health Check has been instituted after an event has gone on sale. When a Health Check is in place, every ticket holder must be prepared to either present proof of full COVID-19 vaccination or a negative test before building entry.
How far in advance do I need to be tested for COVID-19?
This answer can vary, so it’s best to double check your event information email or other subsequent “Know Before You Go” materials. In general, most artists require a negative COVID-19 test within 72-hours of entering the venue. This includes unvaccinated fans under 12 years of age, who will also be required to take a COVID-19 diagnostic test within 72-hours of the event. Either hard or digital proof of a negative test, with a visible testing date, must be presented before entry.
Can I use an at home COVID-19 test?
Unfortunately, at home COVID-19 tests will not be accepted. Results from your COVID-19 test must be clearly stated ‘NEGATIVE’, with the confirmed testing date, in either a hard copy or digital form.
What does 'fully vaccinated' against COVID-19 mean?
To be fully vaccinated against COVID-19 you must be at least two weeks after your second shot of a two-dose vaccine, or two weeks after administration of a single dose vaccine. Guests who have:
- Only received the first of two doses of a double shot vaccine;
- Are less than two weeks after their second dose of a double shot vaccine;
- Or, who are less than two weeks after a single shot vaccine are still required to present proof of a negative COVID-19 test within the event’s directed timeframe.
See the above FAQ “How far in advance do I need to be tested for COVID-19?” for more information.
What documentation do I need for entry during a Health Check?
During an event with a Health Check, either proof of full COVID-19 vaccination or negative test results within the specified timeframe must be presented before building entry.
For vaccinated guests, this can include your physical vaccination card, a copy of your card or even a picture on your phone will qualify for entry.
For unvaccinated guests, results from your COVID-19 test must be clearly stated ‘NEGATIVE’, with the confirmed testing date, in either a hard copy or digital form.
In some instances, a valid ID may also need to be presented in order to confirm ownership of a vaccination card. Please be certain to double check your event information email or other subsequent “Know Before You Go” materials for additional guidance.
Does a picture on my phone qualify for entry?
Yes, either a picture of your vaccination card or digital proof of your negative COVID-19 tests results (with a visible testing date) are permissible for entry.
Where can I get tested for COVID-19 in Omaha?
Our local Douglas County Health Department has compiled a list of resources. Follow this link.
What is the Health Check entry procedure?
Guests promptly present their proof of vaccination or negative COVID-19 test at the door, before even entering the building. After that, visitors continue onto traditional security screening efforts at CHI Health Center Omaha. Because of this additional effort, fans are encouraged to arrive early and avoid risk of missing part of a performance. In general, doors open anywhere between one to two hours before showtime. Please reference an event’s “Know Before You Go” materials, which are both distributed by email and can be found on CHI Health Center Omaha’s social media in the days leading up to an event.